
I have documented my experience with the S&W M&P 10mm pistol (and the accompanying customer service experience) in the thread here and in an open letter to S&W’s CEO here. To summarize:
- My new S&W M&P 10mm 4.6" pistol would drop the magazine under recoil, without the magazine release being touched. You can see several videos of this happening here.
- This malfunction happened with three different shooters, including myself, all of whom are firearms instructors and two of whom are range officers.
- The malfuction presented most consistently, but not exclusively, with one-handed shooting.
- This malfunction happened with three different types of ammunition: 180 grain S&B jacketed hollow point, Underwood 200 grain hardcast, and Underwood 220 grain hardcast. (Some people mistakenly believe those Underwood loads are +P and therefore not appropriate for this pistol. This is false.)
- This malfunction happened with two different M&P 10mm pistols (of identical model) and ten different magazines.
- I interacted with several different people at S&W from December 2021 through July. Some of them were fantastic and sincerely doing their best to help. Others…not so much.
- Ultimately, S&W refunded me for the purchase price of the pistol and the two transfer fees I had paid. I am grateful for that. I was not reimbursed for all of the 10mm ammunition I had expended in the process of testing the two pistols and ten magazines — that’s unfortunate, but I was not really expecting such reimbursement, either, so I cannot say I was disappointed.
So, how prevalent is this magazine-dropping problem? From the limited research (i.e., mostly Googling) I have been able to do, this issue seems prevalent enough that S&W ought to take the problem seriously and address it publicly. Including my own experiences with two (edit: as of Jan 2025, *three*) different pistols, I have accumulated 31 reports of magazines dropping from S&W M&P 10mm pistols (without activation of the magazine release). Links to each report can be found below:
- My first M&P 10mm (video documentation)
- My second M&P 10mm (video documentation)
- Reddit user Hoff93
- Reddit user Jouaram_The_Fat_Mule
- Outdoor Traders user Ringorock
- LWRoad Patreon member David W
- YouTube user dennis1979gm
- YouTube user Dafawty9th State
- YouTube user The Right to Arm Bears (video documentation)
- YouTube user Brady Laehr
- YouTube user dmccolt23
- YouTube user Thomas Anonymous
- YouTube user fluffy10mmjeepguy
- Reddit user Fair_Cycle7241
- Reddit user UncleEvilDave
- Smith & Wesson forum user larbike
- YouTube user Briarjumper12
- CheaperThanDirt user Martin
- Smith & Wesson forum user Belt Fed 54
- Smith & Wesson forum user southernpatriot
- Smith & Wesson forum user mrshyvley
- YouTube user owen black
- Reddit user Peters012
- YouTube user Marginally Interesting (video documentation)
- YouTube user Eoghan O’Seaghin
- Smith and Wesson forum user lnf150 (private message — if necessary, I can ask user’s permission to share)
- Medium user Language Source — see comment section of this post.
- Yours truly with a *third* M&P 10mm pistol (video documentation)
- YouTube user owenblack6646
- YouTube user SamBrownMusic
- YouTube user keithtate1241
I will update this list if I come across any additional reports. If you have experienced this problem, I hope you will reply below to let me know. I can also be reached on Twitter.